CraftJobQuote support
Price custom work without guessing: materials, your time and overhead in one estimate, on iPhone, iPad and Mac.
Contact
Email stocki.lukasz+apps@gmail.com. CraftJobQuote is made by one person, Łukasz Stocki, and I read every message myself. I reply as soon as I can, but I cannot promise a set time.
To help me help you, please include:
- your device and system version (for example iPhone, iOS 27),
- the app version (on iPhone or iPad: Settings → General → iPhone Storage or iPad Storage → CraftJobQuote; on Mac: CraftJobQuote → About CraftJobQuote),
- what you did, what you expected and what happened instead,
- a screenshot, if you can. Please hide anything you would rather not share.
Please do not send your private costs or your customers' details; I do not need them to help. I never need your password, and I will never ask for it.
Frequently asked questions
What is the difference between markup and margin?
Markup is added on top of what the job costs you. Margin is the share of the selling price that is left after your costs. The same percentage gives different prices. If a job costs you 420:
- a 25% markup gives a price of 525 (420 + 25% of 420);
- a 25% margin gives a price of 560 (25% of 560 is 140, and 560 − 140 = 420).
You choose one method for each estimate, and the app shows the price straight away.
How do I get my estimates on my other devices?
Sign in to the same Apple Account on your iPhone, iPad and Mac. In the app's settings, under iCloud sync, turn sync on and choose what to sync. Your data travels through your own iCloud, not through any server of mine. A change can take a few minutes to reach another device, sometimes longer on a Mac. See Sync troubleshooting below if something does not arrive.
What does my customer see when I share an estimate?
Tap Share to client and send the estimate as text or a PDF.
- Every layout shows the title, the scope you wrote for the customer, the price and the currency, plus your note to the customer if you include it.
- Short (the default) shows only that.
- Detailed, or a preview template of yours that includes them, also shows the materials list with quantities, a Materials amount (what your materials cost you) and a Labour amount (the rest of the price, which is what the app shows you as your earnings).
- If the estimate has a business profile, its contact details are included unless you turn off Contact details. Phone, email, website and hours appear only if they are switched on in the profile.
Your hourly rate, hours, overhead, markup or margin, supplier links and the private client name are never included, in any layout. Check the preview before you send it.
Can I make invoices or work out tax?
No. CraftJobQuote makes estimates, not invoices, and does not handle tax or payments. An estimate is a price you offer, not a binding quote or a guarantee of profit.
Which currencies can I use?
US dollars, euros, pounds sterling and Polish złoty (USD, EUR, GBP and PLN). Each estimate has its own currency, and the app does not convert between them. Once an estimate is saved, its currency does not change. A new estimate offers the currency you chose last.
How can I reuse a past estimate?
Open it and choose Duplicate. You get an independent copy to adjust for the new job; the original stays as it was.
How do I delete an estimate?
Swipe it in the list, or open its menu, and choose Delete. It goes to Recently Deleted, where you can restore it for 30 days. See Deleting your data for removing it sooner.
Which languages does the app support?
English and Polish. The app follows your device's language. To use a different language for CraftJobQuote only, change it in your device's settings for the app. Shared estimates are written in the app's current language.
Sync troubleshooting
- "iCloud not signed in": sign in to iCloud in your device's settings, using the same Apple Account on every device.
- "iCloud storage full": nothing is retried until you free up space in your iCloud settings. Then tap Retry now in the app. Everything on this device stays available in the meantime.
- "iCloud restricted on this device": iCloud is limited by Screen Time or by the organisation that manages the device. Sync can work again once that restriction is lifted.
- Shown as Paused: sync was paused on this device or everywhere. Turn it back on under iCloud sync in the app's settings.
- An item is missing on another device: check that its category, or the item itself, is selected under iCloud sync. Items kept only on one device are not sent.
- A change has not arrived yet: wait a few minutes with the app open on both devices and an internet connection. Sync relies on Apple's service, so timing varies.
- Two devices changed the same estimate: the app keeps both versions and marks the estimate Conflict — Review. Open it to take one version or choose section by section. It can't be shared until then.
If none of this helps, email stocki.lukasz+apps@gmail.com with the message the app shows.
Deleting your data
To delete an estimate, swipe it or use its menu and choose Delete. It moves to Recently Deleted, where you can restore it for 30 days; after that it is removed. To remove it sooner, open Recently Deleted and choose Delete permanently, or Empty Recently Deleted to clear everything there. Business profiles, common materials and preview templates work the same way. If you sync, the app asks whether to delete an item everywhere or keep it only on this device. Choosing Delete everywhere also removes it from your iCloud.
To remove everything the app keeps in your iCloud:
- iPhone or iPad: Settings → [your name] → iCloud → Manage Storage → CraftJobQuote → Delete Data.
- Mac: System Settings → [your name] → iCloud → Manage → CraftJobQuote → Delete.
Menu names can differ slightly between system versions.
On iPhone and iPad, deleting the app removes the data stored on that device. On a Mac, deleting the app leaves its data on the computer: delete your items in the app and empty Recently Deleted first.
Privacy
CraftJobQuote has no account and sends nothing to me. Read the full privacy policy.
Legal contact
- Łukasz Stocki
- The App Store shows my name as “Lukasz Stocki”.
- EdU - ŁUKASZ STOCKI
- Address: ul. Gumińska 1/127, 01-247 Warszawa, Poland
- Phone: +48 513 101 799
- Email: stocki.lukasz+apps@gmail.com